What is meant by "standard operating procedures" (SOP)?

Standard Operating Procedures (SOP) refer to documents that outline the steps necessary to carry out a specific task consistently and effectively. They are designed to ensure that everyone performs processes in the same manner, which is crucial for maintaining quality and efficiency within an organization. By having SOPs in place, a business can minimize variability in its operations, leading to improved outcomes and compliance with regulatory requirements.

These procedures allow for training, help in onboarding new employees, and serve as a reference point for existing staff. In environments where precision is vital, such as manufacturing or healthcare, SOPs play a pivotal role in ensuring safety, efficiency, and consistency.

The other choices do not fully capture the comprehensive purpose that SOPs serve. Guidelines for audits, quality improvement techniques, and employee evaluation methods have their own specific functions and do not relate directly to the systematic documentation that SOPs provide for operational consistency.