According to Crosby, which of the following is NOT one of the four absolutes of Quality Management?

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In the context of Philip Crosby's four absolutes of Quality Management, the statement that quality should be assessed at the end of production is not in alignment with his principles. Crosby emphasizes that quality should be built into the process from the start, rather than merely evaluated after production is complete. This proactive approach focuses on prevention, aiming to create quality during every step of the process rather than relying on post-production inspection or assessment.

Crosby's philosophy promotes the idea that quality is a continuous commitment throughout the process, which helps reduce costs associated with failure and rework. The other options listed are part of his established principles. For instance, conformance to requirements being the only definition of quality reflects the idea that quality means meeting specified requirements. The concept of zero defects as the only acceptable performance standard underscores the commitment to fail-free operations. Lastly, measuring the price of nonconformance emphasizes the economic impact of poor quality. Thus, the correct identification of B as not being one of Crosby's absolutes aligns well with the overall philosophy of integrating quality into every phase, instead of waiting until the end.

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